Policies

Deposit & Reservation Policy

Here's how a quote becomes a confirmed reservation, and how payment works.

Effective date: August 27, 2026

A Quote Is Not a Reservation

Building a quote on our website gives you an estimate. It does not hold your date or reserve any equipment.

How a Reservation Is Confirmed

Your order is reserved only after we accept it and any required deposit is received. We'll confirm by email, text or phone.

Remaining Balance

Any remaining balance is due before or at the time of delivery.

Accepted Payment Methods

We accept cash, Zelle, Venmo and credit card.

Availability

All inventory is first-come, first-served and remains available to other customers until your reservation is confirmed. We reserve the right to fulfill orders with on-hand inventory and/or rented equipment from a trusted partner. 

Changes to a Confirmed Order

Need to add or remove items? Just contact us. Additions depend on availability, and changes may adjust your total, delivery or setup charges.

Delivery and Setup Charges

Delivery and setup are quoted based on your address, order size and what you select. Additional charges may apply for extra trips, difficult access, or last-minute changes at the event site.

Late Payments

Balances not paid on time may delay or cancel delivery.

Deposit Refunds and Transfers

Whether a deposit is refunded or moved to a new date depends on when you cancel. See our Cancellation & Weather Policy.

Contact Us

Party Animal - Party & Event Rentals
Website: https://partyanimaltexas.com/
Email: info@partyanimaltexas.com
Phone: 832-791-2644
Service area: North Houston, including Spring, Tomball, The Woodlands, Magnolia, Montgomery, Conroe and Cypress, Texas