Cancellation & Weather Policy

If you need to cancel, contact us as soon as possible by phone, text or email. The earlier you tell us, the more flexible we can be.

We're happy to move your rental to another date when our inventory is available for that date.

If severe weather such as lightning, thunderstorms, flooding or extreme heat makes delivery or use unsafe, we will contact you to discuss rescheduling or adjusting your order.

Light rain does not always cancel an event. Tables and chairs can usually still be delivered, though wet ground may limit where we can place them. We will work with you on the best option.

Canopies cannot be set up or used safely in high wind. If winds are too strong at delivery time, we may leave the canopy down or substitute other items.

We may decline setup when the ground is flooded, sloped or unstable, when there is standing water or mud, when access is blocked, or when the location is otherwise unsafe for our crew or your guests.

For safety reasons, Party Animal may decline to set up equipment, or may remove equipment already delivered, when conditions become unsafe. We will always try to talk with you first.

Please give us as much notice as you can. Same-day cancellations after our truck has been loaded or dispatched may be treated differently than earlier notice.

Whether a deposit is refunded, held as credit, or kept depends on when you cancel and the reason.

Party Animal - Party & Event Rentals
Website: https://partyanimaltexas.com/
Email: info@partyanimaltexas.com
Phone: 832-791-2644
Service area: North Houston, including Spring, Tomball, The Woodlands, Magnolia, Montgomery, Conroe and Cypress, Texas